TraceSecurity, LLC.
6300 Corporate Blvd Ste 200  | Baton Rouge, LA 70809
Phone (225) 612-2121  |  Toll Free (877)-275-3009
Fax (225) 612-2115 |  Email privacy@tracesecurity.com

 

The following discloses the privacy practices for TraceSecurity, Incorporated.

Information We Collect

  • To provide a product, to fulfill an order, or to complete a transaction.
  • TraceSecurity may ask you to register and provide information when you purchase a product from TraceSecurity, download free evaluation software, upgrades, or white papers, email newsletters, or respond to a marketing campaign. The information gathered is used to enhance the user experience on our site and to identify frequent visitors. We use this information for the following primary purposes:
    • To ensure that our products are updated and operating correctly.
    • To provide the appropriate level of support for our customers.

In addition, we may use your information to improve the content of our website, products and services; to alert you to product upgrades and renewal information regarding your product or services; and to share special offers, product announcements and other new services from TraceSecurity, Incorporated.

At the time you register, you will be given the opportunity to opt in or out. You may change your status at any time by contacting us via email, postal mail or fax. Please note that we do not allow our customers to opt out of contact that is required for the functionality of our products and services.

We send service notifications via email to keep you informed about the status of your service orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our services. Therefore, there is no opt-out available for service notifications and these messages cannot be blocked.

We follow strict best practices for email marketing and customer contact.

 

Who We Share It With

We may share the information you provide with our business partners acting on our behalf for the uses described above.

 

Security of Your Information

TraceSecurity protects our customer data and access to customer information is restricted to authorized personnel only. Credit card numbers are used for payment processing and automatic renewals where applicable, and are not retained for other purposes.

 

Access to Your Information

Customers who wish to change or view their information should contact their sales representative, or contact us at the above address.